services
Membership Services Overview
At Jibuzaka Retreat Chuma, Every membership connects you more deeply with the land, the home you’ve chosen, and the lifestyle you’re building.
Our three-tiered membership system ensures that all owners receive essential care and peace of mind—with higher tiers unlocking elevated, concierge-level support.
Premier
Essential care and peace of mind.
Covers all fundamental property maintenance and owner support services.
Ideal for owners who visit occasionally and want consistent, reliable oversight.
Signature
Enhanced service for active seasonal living.
Includes everything in Premier, plus indoor care, personalized reporting, and seasonal groundskeeping.
Perfect for semi-regular stays and detailed oversight.
Prestige
Complete, concierge-style support.
Full access to all services, including shopping assistance, linen care, pre- and post-visit checks, and seasonal villa prep.
Designed for frequent visitors and owners who want hands-off, high-touch management.
services
Service Details
１ Water service (daily inspections, regular checks of water and filtration systems)
２ Use of recycling station
３ Collection of cardboard, electrical appliances, etc. (additional fee applies)
４ Monthly patrol of villa property and surrounding area
５ Monthly exterior check (fire hazards, locks, breakage, etc.)
６ Opening and closing of water valves (once per year), winter inspections (5 times)
７ Emergency inspections during disasters, including immediate reporting
８ Temporary storage of mail and packages (upon request)
９ Support during absence and arrival at the villa
10 Key handoff service
11 Preventive and emergency measures for fallen trees, power line hazards, etc.
12 Weeding (May & October) and leaf cleanup (November) – exterior areas only
13 Owner Page access and monthly photo management reports
14 Monthly indoor cleaning and air ventilation
15 Linen storage, cleaning drop-off, and pickup (cleaning fee charged separately)
16 Pre-winter freeze prevention and spring villa preparation
17 Post-visit checks for forgotten items, lock status, lights, and fire hazards
18 Shopping service for groceries and supplies (cost of items billed separately)
19 Indoor garbage disposal service
20 Pickup/delivery of cleaning items and bed-making service upon request
Premier
1 ○
2 ○
3 ○
4 ○
5 ○
6 ○
7 ○
8 ○
9 ○
10 ○
11 ○
12 ー
13 ー
14 ー
15 ー
16 ー
17 ー
18 ー
19 ー
20 ー
Signature
1 ○
2 ○
3 ○
4 ○
5 ○
6 ○
7 ○
8 ○
9 ○
10 ○
11 ○
12 ○
13 ○
14 ○
15 ○
16 ー
17 ー
18 ー
19 ー
20 ー
prestige
1 ○
2 ○
3 ○
4 ○
5 ○
6 ○
7 ○
8 ○
9 ○
10 ○
11 ○
12 ○
13 ○
14 ○
15 ○
16 ○
17 ○
18 ○
19 ○
20 ○